We are looking for an experienced ServiceNow Developer with strong hands-on expertise in one or more ServiceNow modules including ITSM, ITOM, ITAM, SecOps, or GRC/IRM to develop, configure, and support enterprise ServiceNow solutions.
Role: ServiceNow Developer
Experience Required: 3–8 Years of ServiceNow Development Experience
Employment Type: Full-Time
Location: India / Hybrid
Key Responsibilities:
- Configure and develop solutions on the ServiceNow platform
- Develop workflows, Flow Designer automations, Business Rules, Script Includes, UI Policies, Catalog Items, and integrations
- Support implementation, enhancement, and maintenance activities across assigned ServiceNow modules
- Build and support REST/SOAP integrations with third-party applications and enterprise tools
- Develop dashboards, reports, notifications, and portal enhancements
- Support platform upgrades, troubleshooting, and optimization activities
- Collaborate with functional teams, stakeholders, and customers during project delivery
Required Skills & Experience:
- 3–8 years of hands-on ServiceNow development experience
- Strong expertise in at least one of the following modules:
- ITSM
- ITOM
- ITAM
- SecOps
- GRC / IRM
- Good scripting knowledge in JavaScript, Glide APIs, Flow Designer, and IntegrationHub
- Experience with REST/SOAP APIs and integrations
- Understanding of CMDB and ServiceNow data model
- Strong problem-solving and communication skills
Preferred Experience:
- ITSM Incident, Problem, Change, Request, Knowledge Management, Service Catalog, and SLA configuration
- ITOM Discovery, Service Mapping, Event Management, and monitoring tool integrations
- ITAM HAM/SAM, Asset lifecycle, and inventory management
- SecOps Security Incident Response, Vulnerability Response, and security tool integrations
- GRC / IRM Risk Management, Policy & Compliance, Audit, and Vendor Risk Management
Education:
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field
Preferred Certifications:
- ServiceNow CSA preferred
- CAD / CIS certification in relevant module preferred
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