● Initiate outbound calls to potential and existing customers.
● Inform customers about products, services, promotions, and offers.
● Understand customer requirements and convert leads into active customers.
● Handle customer queries and provide end-to-end support.
● Resolve customer complaints and ensure customer satisfaction.
● Retain existing customers through regular follow-ups and relationship management.
● Encourage customer engagement and participation on the platform.
● Coordinate with Technical Support and other internal teams for issue resolution.
● Deliver excellent customer experience across Sales, Customer Support, and Retention functions.
● Maintain accurate records of customer interactions and follow-up activities.
● Achieve assigned sales, retention, and customer service targets.
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
Work Location: In person
