Coordinate ongoing web and mobile development projects, ensuring alignment with client expectations.
Act as the main point of contact for clients on Upwork—handling queries, updates, and feedback.
Assist in drafting project proposals, estimates, and timelines on Upwork.
Translate client needs into clear, actionable requirements for the development team.
Monitor project progress, identify bottlenecks, and escalate issues as needed.
Prepare and maintain project documentation including reports, status updates, and meeting notes.
Work with team leads and developers to ensure timely delivery of milestones.
Ensure client satisfaction through proactive communication and issue resolution.