Job Title: Junior Sales Account ManagerLocation
NeoTokyo Kochi, Ernakulam
Employment Type
Full-Time
Department
Sales & Business Development
About NeoTokyo Kochi
NeoTokyo Kochi is a rapidly growing technology solutions company specializing in Custom PCs, Gaming Systems, Workstations, Enterprise IT Infrastructure, Networking Solutions, Surveillance Systems, and Business Technology Services.
We work with individuals, businesses, educational institutions, creative professionals, and enterprises to deliver high-performance technology solutions tailored to their unique requirements. Our focus is on providing expert consultation, quality products, reliable support, and long-term customer relationships.
At NeoTokyo, we believe in innovation, customer-centric service, and continuous learning. We provide our team members with hands-on exposure to the latest technologies, real-world business challenges, and opportunities for professional growth in a dynamic and fast-paced environment.
About the Role
NeoTokyo Kochi is looking for enthusiastic and driven individuals to join our growing team as Junior Sales Account Managers. This role is ideal for fresh graduates, IT pass-outs, and young professionals who are passionate about technology, customer engagement, and sales.
The selected candidate will be responsible for handling customer enquiries, managing client accounts, preparing quotations, coordinating with internal teams, and driving sales opportunities across our technology solutions portfolio. This role offers an excellent opportunity to build a career in sales, business development, account management, and technology consulting.
Key ResponsibilitiesSales & Business Development
- Handle customer enquiries through walk-ins, phone calls, WhatsApp, website, and social media channels.
- Understand customer requirements and recommend suitable technology solutions.
- Generate, qualify, and manage sales opportunities.
- Achieve assigned sales and revenue targets.
- Upsell products, accessories, warranties, service plans, and business solutions.
Account Management
- Build and maintain strong customer relationships.
- Act as the primary point of contact for assigned customer accounts.
- Ensure timely follow-up on all leads, quotations, and opportunities.
- Maintain regular communication with customers throughout the sales cycle.
- Develop long-term customer relationships to encourage repeat business.
Quotation & Order Management
- Prepare and submit quotations and proposals accurately.
- Coordinate with procurement and technical teams regarding pricing and product availability.
- Track quotations and convert opportunities into confirmed orders.
- Ensure complete documentation of customer requirements, quotations, and sales records.
- Assist in order processing and project coordination.
CRM & Reporting
- Update CRM and lead tracking systems daily.
- Maintain complete records of leads, opportunities, quotations, and closures.
- Submit daily activity reports.
- Submit weekly sales reports and monthly performance reports.
- Ensure all customer interactions are documented and tracked accurately.
Customer Coordination
- Coordinate with service, inventory, procurement, and accounts teams for smooth order execution.
- Provide timely updates to customers regarding order status and deliveries.
- Assist with post-sales coordination and customer support when required.
- Ensure a positive customer experience throughout the sales journey.
EligibilityEducation
- Any Bachelor's Degree (B.Com, BBA, BCA, B.Tech, BE, BA, BSc, MBA, MCA, or equivalent).
- Freshers and recent graduates are encouraged to apply.
- IT, Engineering, Business, and Commerce graduates are welcome.
Experience
- 0–2 years of experience in Sales, Customer Service, Business Development, Retail Sales, or Account Management.
- Freshers with strong communication and interpersonal skills are encouraged to apply.
Required Skills
- Excellent verbal and written communication skills.
- Strong customer service and relationship-building abilities.
- Good negotiation and persuasion skills.
- Basic understanding of computers, IT hardware, networking, or technology products is preferred.
- Proficiency in Microsoft Office and Excel.
- Strong organizational and follow-up skills.
- Ability to work in a target-driven environment.
- Willingness to learn and adapt in a fast-paced business environment.
Preferred Qualities
- Positive attitude and professional demeanor.
- Passion for technology and customer interaction.
- Self-motivated and goal-oriented mindset.
- Strong teamwork and problem-solving abilities.
- Ability to manage multiple tasks effectively.
- Eagerness to grow within the organization.
Key Performance Indicators (KPIs)
- Lead Response Time
- Lead-to-Opportunity Conversion Rate
- Quotation-to-Sales Conversion Rate
- Monthly Revenue Achievement
- CRM Update Compliance
- Customer Satisfaction
- Follow-Up Effectiveness
- Customer Retention & Repeat Business
Why Join NeoTokyo?
- Opportunity to work with cutting-edge technology solutions.
- Career growth in Sales, Account Management, and Business Development.
- Hands-on exposure to Enterprise IT, Custom PCs, Networking, and Infrastructure Projects.
- Dynamic and fast-growing work environment.
- Performance-based incentives and recognition programs.
- Continuous learning and career advancement opportunities.
Apply Now
Interested candidates may submit their resume along with contact details for further evaluation.
Join NeoTokyo Kochi and build your career at the forefront of technology sales and customer success.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
