The Housekeeping Supervisor is responsible for supervising housekeeping staff and ensuring the highest standards of cleanliness, hygiene, and presentation throughout the cinema premises, including auditoriums, lobbies, restrooms, food court areas, offices, and public spaces. The role ensures a clean, safe, and welcoming environment for guests and employees.
Key Responsibilities
- Supervise and monitor the daily activities of housekeeping staff.
- Allocate work schedules and assign cleaning duties.
- Ensure auditoriums are cleaned and prepared before every movie show.
- Maintain cleanliness in lobbies, restrooms, ticket counters, cafés, offices, staircases, and parking areas.
- Conduct routine inspections to ensure housekeeping standards are maintained.
- Monitor the availability of cleaning materials and raise purchase requests when required.
- Train housekeeping staff on cleaning procedures, safety practices, and customer service.
- Ensure proper waste segregation and timely disposal.
- Coordinate with maintenance teams for repairs and facility issues.
- Maintain housekeeping records, attendance, and daily cleaning checklists.
- Ensure compliance with health, hygiene, and safety regulations.
- Handle guest complaints related to cleanliness and resolve them promptly.
- Monitor staff grooming, discipline, and performance.
- Ensure deep cleaning schedules are followed regularly.
Required Skills
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Knowledge of housekeeping chemicals, equipment, and cleaning techniques.
- Ability to plan and organize work effectively.
- Problem-solving and decision-making skills.
- Basic computer knowledge (MS Excel & MS Word) is an added advantage.
- Ability to work flexible shifts, weekends, and public holidays.
Preferred Experience
- Experience in a cinema theatre, hotel, shopping mall, hospital, or commercial building.
- Experience in handling a team of housekeeping associates.
- Knowledge of safety and hygiene standards.
Key Performance Indicators (KPIs)
- Cleanliness audit scores.
- Guest satisfaction related to housekeeping.
- Timely completion of cleaning schedules.
- Team attendance and productivity.
- Proper inventory management of housekeeping supplies.
- Compliance with hygiene and safety standards.
LOCATION : VETRI CINEMAS, VILLAPURAM, MADURAI.
CONTACT HR : +91 8807374254 / +91 9677771337.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
