Narayana Health is hiring experienced Customer Support / Patient Calling Executives for its UK Voice Process in Bangalore. If you have experience in healthcare customer support, patient calling, or international voice processes, this is an excellent opportunity to work with one of India's leading healthcare organizations.
Eligibility
- Any Graduate
- 3–5 years of experience in Healthcare Customer Support, Patient Calling, Hospital BPO, Medical Services, or Healthcare Operations
- Experience in UK Voice Process is mandatory/preferred
- Excellent verbal communication skills in English
- Strong customer service and problem-solving skills
- Comfortable working in rotational shifts
Key Responsibilities
- Handle inbound and outbound calls with UK-based patients.
- Assist with appointment booking, rescheduling, and patient queries.
- Deliver high-quality customer support and patient experience.
- Maintain accurate records in CRM/Hospital Management Systems.
- Coordinate with internal healthcare teams.
- Meet quality, productivity, and customer satisfaction KPIs.
Shift Timings
- 2:00 PM – 9:00 PM
- 1:00 PM – 10:00 PM
- 2:00 PM – 11:00 PM
(Shift allocation will be based on business requirements.)
Benefits
- Direct Payroll with Narayana Health
- Salary up to ₹7 LPA
- 5 Days Working
- International UK Healthcare Exposure
- Career Growth Opportunities
- Professional Work Environment
How to Apply
Interested candidates can email their updated resume with the following details:
- Full Name
- Contact Number
- Current Location
- Total Experience
- Notice Period
Email: [email protected]
Urgent Hiring – Only 5 Openings. Immediate Joiners Preferred. Apply Now!
Pay: Up to ₹700,000.00 per year
Work Location: In person
