Associate – Captain Recruitment
Locations: Mumbai
About Cityflo
Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We’re bringing joy back to commuting, and turning around urban traffic woes in a big way.
Today, Cityflo operates a fleet of nearly 1,200 buses across six cities — Mumbai, Delhi, Kolkata, Hyderabad, Pune and Chennai — running large-scale, reliable transportation programs every single day. Cityflo is well-funded by prominent VCs — India Quotient and Lightbox Ventures.
● Website: https://www.cityflo.com/
● App: https://bnc.lt/cityflo/
● Blog: https://blog.cityflo.com/
● Our journey through Covid:
Role Overview
At Cityflo, our Captains (Drivers) are the backbone of our operations. As an Associate – Captain Recruitment, you will be responsible for driving end-to-end recruitment of Captains to ensure timely manpower availability across operations.
From sourcing and screening candidates to coordinating interviews, onboarding, and maintaining a healthy hiring pipeline, you will play a key role in building a reliable and high-performing driver workforce. You will work closely with Operations, Fleet Partners, and HR to ensure a seamless hiring experience while continuously improving recruitment processes and candidate engagement.
Key Responsibilities
Captain Recruitment & Sourcing
- Own the end-to-end recruitment lifecycle for Captains, from sourcing to onboarding.
- Source driver candidates through job portals, field sourcing, referrals, vendors, recruitment drives, and local hiring channels.
- Proactively make outbound calls to prospective Captains, screen candidates, explain the role, schedule interviews, and ensure consistent follow-ups to maximize conversions.
- Build and maintain a strong pipeline of qualified Captain candidates to meet business hiring targets.
- Conduct initial screening and coordinate interviews, driving tests, and selection activities.
- Collaborate with Operations and fleet partners to understand manpower requirements and ensure timely closures.
Recruitment Operations
- Track daily hiring metrics, sourcing effectiveness, calling productivity, and pipeline health.
- Prepare recruitment MIS and provide regular updates on hiring progress.
- Identify bottlenecks in the recruitment process and implement improvements to enhance hiring efficiency.
- Ensure adherence to recruitment SLAs and quality standards.
Candidate Experience & Engagement
- Deliver a positive candidate experience throughout the hiring journey.
- Build relationships with prospective and existing Captains to strengthen referral hiring.
- Conduct timely follow-ups with candidates to improve interview attendance, joining, and retention.
- Support engagement initiatives during onboarding to improve joining and retention.
Cross-Functional Collaboration
- Partner with HR, Operations, and Fleet teams to ensure smooth hiring and deployment.
- Participate in recruitment drives, walk-ins, and field hiring initiatives.
- Support employer branding activities to attract quality driver talent.
Skills & Competencies
- Strong sourcing and recruitment skills.
- Excellent communication and interpersonal abilities.
- Good negotiation and candidate relationship management skills.
- Strong coordination and stakeholder management skills.
- Proficiency in Microsoft Excel and recruitment tracking tools.
- Comfortable with field recruitment and local travel, if required.
Qualifications & Experience
- Graduate in any discipline.
- 3–6 years of experience in recruitment, preferably hiring drivers, blue-collar employees, field workforce, logistics, transportation, warehouse, or delivery personnel.
- Experience in volume hiring and field recruitment will be highly preferred.
- Experience working with staffing agencies, fleet operators, or blue-collar hiring ecosystems is an added advantage.
Why Join Cityflo?
- Be part of one of India's fastest-growing mobility startups.
- Own recruitment for a business-critical workforce that keeps the city moving.
- Work closely with Operations and HR to build scalable hiring processes.
- Gain exposure to high-volume hiring, employer branding, and workforce planning.
- Grow your career in a collaborative, fast-paced environment that values ownership and innovation.
Ready to Drive Hiring Excellence?
If you're passionate about recruitment and enjoy building strong frontline teams, we'd love to hear from you.
Share your resume to [email protected] or refer to someone who'd be a great fit for this opportunity.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
