Company: Hoolime Technologies (Proelio Technologies Pvt. Ltd.)
Location: IT Park, Chandigarh
Work Type: Onsite (US Night Shift)
Key Responsibilities
● Initial Patient Outreach: Contact patients promptly upon receipt of a referral to initiate the intake process.
● Service Introduction: Provide a warm welcome to patients and professionally introduce home health or healthcare services.
● Data Verification: Accurately verify patient demographic information, insurance coverage, and contact details.
● Referral Coordination: Confirm physician information and specific referral details to ensure clinical alignment.
● Clinical Scheduling: Coordinate scheduling efforts with the intake or clinical team to facilitate timely care.
● EMR Documentation: Document all patient interactions accurately and comprehensively within the EMR/EHR system.
● Compliance & Privacy: Maintain strict HIPAA compliance and protect patient confidentiality at all times.
Qualifications
● Education: Bachelor’s degree in any field.
● Communication: Excellent verbal communication skills (10/10 proficiency) with a confident and professional phone presence.
● Experience: Prior experience in healthcare intake, medical billing, or customer service in a US healthcare/BPO environment is preferred.
● Skills: High level of organization and attention to detail.
● Technical Proficiency: Familiarity with medical terminology and EMR/EHR systems (experience with WellSky/Kinnser is a plus).
● Availability: Must be able to work the US Night Shift and join immediately or within a 30-day notice period.
Why Join Us?
● Growth: Opportunity to work in a fast-growing healthtech company supporting high-quality patient care.
● Environment: Professional work-from-office culture at Chandigarh IT Park.
● Tools: Exposure to modern EMR tools and structured healthcare operations.
Pay: ₹200,000.00 - ₹600,000.00 per year
Benefits:
Work Location: In person
