JOB DESCRIPTION
Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.
As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job Responsibilities:
Required Qualifications, Skills and Capabilities:
- Minimum 6 years experience and strong organizational skills in financial services operations (banking, capital markets, payments, treasury) with prior involvement in process re-engineering or operating model transformation, operations automation.
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Global experience in payments with understanding of accounting and money move processes.
Knowledge and Experience in SWIFT.
- Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes.
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Experience in implementing monitoring, controls, and governance for automations at scale, including production support and incident management.
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Along with Operations processing, this role requires proficiency in process analysis and requirements documentation, including ability to map current and future-state processes, identify control gaps, and define measurable outcomes.
Experience delivering automation in complex, regulated operating environments with strong operational rigor.
Preferred Qualifications, Skills and Capabilities:
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Minimum education requirement is a bachelor's degree in a relevant field. Master's degree is preferred, particularly in disciplines relevant to the role such as analytics, operations, information systems, engineering, or business.
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Preferred credentials include Lean Six Sigma (Green Belt or higher), relevant automation platform certifications (RPA/low code), and project or product delivery certifications (e.g., PMP, Agile/Scrum).
- Strong PC skills (PowerPoint, Excel, Word - other advanced skills preferred).
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.