FERTY9 FERTILITY CENTER, KURNOOL BRANCH IS LOOKING FOR OPERATION MANAGER
Job Location: KURNOOL, ANDHRAPRADESH
Experience required: 7-10 yrs of relevant experience
Educational Qualification: Post Graduate
Preferred any Male or Female Candidates
Job Responsibilities:
- Based on Corporate strategic plan prepares the annual operating budget and performance target for the center in collaboration with regional head / corporate strategic team.
- Achievement of Financial Targets of the center .
- Monitor the performance of the center in terms of revenue and profitability against targets and take corrective steps as required, team performance management against defined KRA’s.
- Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed and variables cost etc.
- Oversee the processes, procedures, equipment’s, and other facilities employed in IVF Centre asper defined SOP’s and Protocols and are followed at center by each teammate.
- Oversee Medical record management.
- Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders.
- Guardian for adherence for medico legal aspects and other compliances at the center.
- Liasoning with center level sales head in establishing the brand in the localities/area/city through various sales / marketing campaign.
- Monitor the budget utilization, study and analyze causes for significant deviation from budget and take corrective actions for the same.
- Coordinating with corporate MIS Team to close the monthly P & L.
- Ensure timely goal setting, performance review, appraisal, and feedback for self and direct repartees in a timely manner.
- Maintaining organization ‘s competitive advantage in the industry through developing and monitoring administrative costs across departments.
- Continuously putting efforts towards conversion, retention, contribution, and compliance.
- Reviewing internal operations & processes, regularly, along with the company protocols/SOP& attempting to improve service deliveries.
Customer
Customer Satisfaction (NPS) score of 90%
Customer retention (2nd Cycle) - @ 60%
Financial
Revenue
Conversion%
Revenue per OPU (RPO)
Contribution Margin
EBITDA
Process
Adherence to Medico Legal requirements, audit score of 95%
SOP implementations & adherences, Audit score of 95%
People
100% achievement of training manhours of the center
Identify and prepare second in command of the center.
Skills Required:
Good communication skills.
Excellent organizational skills.
Ability to perform well under pressure.
Excellent interpersonal skills
Interested candidates may please email their updated resumes to [email protected] or what's app me on this number +91 9390608909
Job Type: Full-time
Benefits:
- Health insurance
- Provident fund
Schedule:
Work Location: In person
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Education:
Experience:
- Healthcare management: 10 years (Preferred)
- total work: 7 years (Preferred)
Language:
- TELUGU, ENGLISH, (Preferred)
License/Certification:
Work Location: In person
