Key Responsibilities
- Installation & Commissioning: Installing, commissioning, testing & maintaining of CCTV, Access Control, Parking Management hardware, or software systems at client locations Set up new hardware or software systems at client sites, ensuring proper integration and testing.
- Troubleshooting & Repairs: Diagnose complex technical issues and execute repairs efficiently to minimize downtime.
- Preventative Maintenance: Conduct routine checks and scheduled servicing to pre-empt equipment failures and extend product life.
- Client Support & Training: Walk customers through safe equipment operation and explain new features or upgrades.
- Documentation & Reporting: Logging all site visits, compiling service reports, and maintaining accurate records of parts used and work completed. Maintain accurate records of service activities, repairs, and parts inventory.
- Feedback & Escalation: Identifying recurring product issues and escalating complex problems to senior personnel or the product development team.
Core Qualifications & Skills
- Technical Expertise: A Diploma/ITI in Electronics, Electrical, Mechanical,
- Problem-Solving: The ability to logically reason and resolve technical faults, often in high-pressure environments.
- Technical Knowledge: Basic understanding of reading technical blueprints, electrical schematics, Drawings & layouts
- Communication: Excellent interpersonal skills to translate complex technical jargon for non-technical clients.
- Soft Skills: Strong problem-solving abilities, excellent verbal communication for client-facing situations, and time management skills.
- Adaptability: Willingness to travel frequently for on-site client visits or adapt to constantly evolving industry standards
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
