- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries via phone, WhatsApp, email, and other communication channels.
- Provide information regarding healthcare services, medical equipment rentals, and service availability.
- Coordinate with operations and service teams to ensure timely service delivery.
- Follow up with customers regarding service requests and feedback.
- Maintain accurate records of customer interactions in CRM/software systems.
- Resolve customer complaints efficiently and escalate issues when necessary.
- Meet daily call handling and customer satisfaction targets.
Pay: ₹18,000.00 - ₹23,000.00 per month
Ability to commute/relocate:
- Bengaluru, Karnataka (560091): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have a two-wheeler?
- Willing to work from 8 am to 4 pm and 1: 30 pm to 9:30 pm, Sundays and holidays, with compensatory off?
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer relationship management: 1 year (Preferred)
Language:
- English (Preferred)
- Kannada (Preferred)
- Hindi (Preferred)
- Tamil (Preferred)
- Telugu (Preferred)
License/Certification:
- Driving Licence (Preferred)
Location:
- Bengaluru, Karnataka (560091) (Preferred)
Shift availability:
Work Location: In person
