Dear Candidate,
Greetings from Saffron Leaf Collective!
We are pleased to announce exciting career opportunities within our growing hospitality ecosystem based in Dehradun. With over 11 years of excellence, we specialize in delivering premium experiences across luxury stays, weddings, fine dining, and boutique hospitality.
Our Portfolio Includes:
* Hotel Saffron Leaf – 37-key premium city hotel (GMS Road)
* The Qila – Fine Dine & Cocktail Bar
* 19th Century – Glass Floor Dining Experience (Mussoorie)
* W567 – Boutique Stay, Rajpur Road
* Qupid Lawn – Premium outdoor celebration venue
* XOXO Patisserie – Artisanal bakery & desserts
We are currently hiring for the following positions at Hotel Saffron Leaf:
Open Positions:
* Front Office Manager- Front Office
Position Summary:
The Front Office Manager is responsible for managing the front office operations, ensuring excellent guest service, smooth check-in and check-out procedures, and maintaining high standards of hospitality. The role includes supervising front office staff, handling guest concerns, and maximizing room revenue.
Key Responsibilities:
- Manage daily front office operations, including reception, reservations, concierge, and guest relations.
- Ensure smooth check-in and check-out procedures.
- Maintain high standards of guest service and satisfaction.
- Supervise, train, and motivate front office staff.
- Prepare duty rosters and manage staff attendance.
- Handle guest complaints and resolve issues promptly.
- Coordinate with housekeeping, maintenance, and other departments.
- Monitor room availability, occupancy, and room rates.
- Ensure accurate billing, cash handling, and night audit procedures.
- Maintain hotel policies, procedures, and grooming standards.
- Prepare daily, weekly, and monthly reports.
- Assist in achieving revenue and occupancy targets.
- Qualifications:
- Bachelor's degree or Diploma in Hotel Management.
- 3–5 years of experience in hotel front office operations, with at least 1–2 years in a supervisory role.
- Strong communication and leadership skills.
- Knowledge of hotel PMS software (IDS, Opera, etc.).
- Good problem-solving and guest-handling abilities.
- Proficiency in MS Office.Location: Dehradun (GMS Road)Preference: Immediate Joiners.
How to Apply:
Email your resume to:-
[email protected]
Contact: 7534804409
Warm Regards,
Human Resources
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
Work Location: In person
