About Ascend EdTech
Ascend EdTech is on a mission to transform education through AI, Robotics, Game Development, Design, Esports, Emerging Technologies, and Future Skills. We are building an innovative learning ecosystem that connects students, educators, creators, and industry experts through engaging learning experiences, mentorship programs, events, and digital communities.
About the Role
We are seeking an experienced Senior Community Growth & Engagement Manager to lead the strategy, growth, engagement, partnerships, and automation of our digital communities.
This is a strategic leadership role for someone who has successfully built and scaled online communities and has a strong understanding of EdTech and online learning ecosystems. The ideal candidate will have experience engaging diverse audiences across different markets, creating meaningful learner experiences, and driving community-led growth through data, partnerships, and automation.
Success in this role means building highly engaged communities, increasing member acquisition and retention, developing strategic partnerships, improving community-to-course conversions, and creating scalable systems that support long-term business growth.
Key Responsibilities
- Build, manage, and scale online communities across Discord, LinkedIn, WhatsApp, Telegram, Facebook Groups, Reddit, Skool, and other relevant platforms.
- Develop and execute strategies to increase member acquisition, engagement, retention, and referrals.
- Create and manage webinars, challenges, competitions, AMAs, mentorship initiatives, and community engagement campaigns.
- Design and implement ambassador and referral programs.
- Own the community newsletter strategy, including learning digests, success stories, and engagement campaigns.
- Implement onboarding, nurturing, and engagement automation using CRM and marketing automation platforms.
- Build partnerships with creators, educators, universities, industry experts, gaming communities, and technology communities.
- Monitor community growth, engagement, retention, and conversion metrics and drive continuous improvement through data-driven insights.
Requirements
- 8–10+ years of experience in Community Management, Community Growth, Digital Engagement, EdTech, SaaS, Creator Economy, or Online Learning Ecosystems.
- Proven success in building and scaling online communities with 10,000+ members.
- Strong preference for candidates with EdTech experience and exposure to international audiences or multi-market digital ecosystems.
- Experience with Discord, Skool, Circle, Mighty Networks, Facebook Groups, LinkedIn Communities, or similar platforms.
- Strong experience with newsletters, email marketing, and community communications.
- Hands-on experience with CRM and marketing automation tools such as HubSpot, ActiveCampaign, ConvertKit, Beehiiv, Zapier, Make, or similar platforms.
- Excellent written and verbal communication skills.
- Strong project management and stakeholder management skills.
- Ability to work independently in a remote and fast-paced environment.
Why Join Ascend EdTech?
- Opportunity to build one of the world's most engaging future-skills learning ecosystems.
- Work at the intersection of AI, Robotics, Game Development, Design, Esports, and Emerging Technologies.
- High-impact leadership role with significant visibility and growth opportunities.
- Flexible remote working environment.
- Opportunity to shape the future of online education and learner engagement.
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
