Key Responsibilities
- Manage day-to-day operational activities related to real estate properties.
- Coordinate with Sales, Accounts, Legal, CRM, Facility Management, and Management teams.
- Handle customer and property-related documentation, including agreements, letters, forms, and other records.
- Maintain accurate records of bookings, customers, properties, payments, agreements, and transactions.
- Update and maintain CRM, Excel trackers, and internal databases.
- Prepare daily, weekly, and monthly MIS reports for management.
- Coordinate with property owners, tenants/customers, developers, brokers, and channel partners.
- Coordinate with vendors for maintenance, repairs, housekeeping, security, and other property-related requirements.
- Follow up on pending documentation, payments, approvals, maintenance requests, and other operational activities.
- Conduct property/site visits whenever required and report operational issues.
- Monitor property readiness before possession, handover, or tenant move-in.
- Maintain proper physical and digital filing of property and customer documents.
- Verify invoices, quotations, and supporting documents before forwarding them for approval.
- Track operational expenses and maintain relevant records.
- Identify operational issues and coordinate with the concerned team for timely resolution.
- Ensure all activities are completed within defined timelines and company processes.
- Support management with administrative and operational requirements.
Required Skills
- Good knowledge of MS Excel, MS Word, and Google Sheets.
- Strong documentation and record-management skills.
- Good understanding of real estate operations and property management.
- Strong follow-up and coordination abilities.
- Good verbal and written communication skills.
- Ability to manage multiple tasks simultaneously.
- Strong attention to detail and accuracy.
- Problem-solving and decision-making ability.
- Comfortable coordinating with customers, vendors, property owners, and internal teams.
- Knowledge of CRM/property management software will be an advantage.
Pay: From ₹25,000.00 per month
Work Location: In person
