Position: Legal Recovery Executive Company
Name: Orrish Finance
Location: Raipur (Near VIP Road)
Experience Required: 6 Months – 1 Year
Employment Type: Full-Time
Key Responsibilities
Follow up with customers for overdue EMI payments via calls, emails, WhatsApp, and SMS.
Maintain regular communication with clients to ensure timely collections.
Negotiate payment plans and resolve customer queries regarding outstanding dues. Track and manage delinquent accounts to minimize financial risk.
Maintain accurate records of collection activities, customer interactions, and payment follow-ups.
Prepare and maintain recovery-related documentation, payment records, and collection reports.
Draft and send payment reminder emails, demand notices, and other recovery-related communications.
Coordinate with internal departments for payment updates, account status, and case escalations.
Handle cheque bounce cases and initiate necessary recovery actions.
Coordinate with the legal team for overdue accounts requiring legal notices, arbitration, or further legal proceedings.
Maintain records of legal notices, recovery documents, and case status.
Ensure compliance with company policies, RBI/NBFC guidelines, and applicable legal procedures during the recovery process.
Achieve monthly collection targets while maintaining a professional and customer-centric approach.
Required Skills
Good communication and negotiation skills.
Ability to handle pressure and meet recovery targets.
Basic knowledge of EMI structures, loan recovery, and collection processes.
Knowledge of documentation, email drafting, and recovery record management. Understanding of legal recovery procedures and overdue account handling is preferred. Basic computer knowledge (MS Excel, MS Word, Email, and CRM tools preferred).
Strong organizational and documentation skills.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
