Experience: 1–3 Years
Location: Noida Sec 135
Key Responsibilities:
- Contact inactive or churned customers through calls and emails.
- Understand customer concerns and present suitable solutions/offers.
- Re-engage customers and convert them into active users.
- Maintain accurate records in CRM.
- Achieve monthly reactivation and revenue targets.
- Coordinate with internal teams to resolve customer issues.
Requirements:
- Graduate in any discipline.
- 1 years of experience in Sales, Customer Retention, Telecalling, or Inside Sales.
- Excellent communication and negotiation skills.
- Strong follow-up and relationship-building abilities.
- Familiarity with CRM tools and MS Office.
- Must be 60% in 10th & 12th.
Preferred: Experience in customer retention, winback campaigns, or SaaS/IT sales.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Application Question(s):
- What is your current CTC ?
- What is your expected CTC ?
- What is your percentages in class 10th ?
- What is your percentages in class 12th ?
- How soon you can join the company ?
Experience:
- Customer support: 1 year (Preferred)
Work Location: In person
