Role: Sales and Relationship Manager
Grade: Senior Officer
CTC: Rs. 3.10 Lac - 3.80 Lacs
Job Summary:
The focus includes:
Offering 360-degree banking solutions including accounts, deposits, loans, payments, digital banking that meet the needs of our customers
Deliver best in class service to our customers
Offering product and services in line with the philosophy of Fair to the Customer and Fair to the Bank Relationship Manager anchors the above responsibility. While doing so, Relationship Manager works collaboratively with various internal teams to offer 360-degree banking. Relationship Manager is responsible for on boarding new customers and provide best in class service.
Key Responsibilities:
Acquiring and Onboarding New Affluent Customer to the Bank through generating own leads and conversion of assigned leads
Servicing existing customers of the Bank
Meeting the existing mapped customers regularly, understand their Banking needs and offer relevant products and services
Gain knowledge of all service and digital channels to ensure excellent customer satisfaction levels with zero errors
Gain understanding of Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid reputation risk to the Brand
Eligibility Criteria:
Fresh full-time graduates with 50% or higher on aggregate or equivalent CGPA (Engineering graduate, diploma Engineer, CA, MBA or Postgraduate not Eligible)
Age-25 years
Work experience should be less than 12 months.
Applicant should have willingness to do sales
Applicant should be locationally mobile
Skills Required:
Orientation to do sales and service customers
Should be location fungible
Should have an ability to build relationships and understand banking requirements
Orientation to learn about various products and financial offerings
Strong communication (both oral and written)
Attention to detail
Pay: ₹310,000.00 - ₹380,000.00 per year
Work Location: In person
