Shift: Morning shift
Key Responsibilities
- Delivered exceptional customer service by providing personalized assistance, suggestive selling, and effective upselling to enhance the guest experience.
- Maintained accurate cash handling at the Point of Sale (POS), ensuring zero cash variance and compliance with company policies.
- Addressed customer inquiries and resolved concerns promptly, ensuring high levels of customer satisfaction.
- Demonstrated thorough knowledge of movie synopses, genres, show timings, and film content to assist customers effectively.
- Processed customer orders accurately and efficiently while ensuring a seamless service experience.
- Independently managed Box Office and Concessions operations during assigned shifts.
- Oversaw cash management for both the Box Office and Café/Concessions, ensuring secure handling and accurate reconciliation.
- Efficiently operated the VISTA ticketing and POS software to process transactions and maximize revenue opportunities.
- Maintained the highest standards of integrity, professionalism, and accountability while handling company assets and customer interactions.
- Assisted customers with queries related to movie schedules, ticket bookings, and film information.
- Ensured the proper maintenance and smooth functioning of Box Office and Concessions equipment by reporting and addressing operational issues.
- Followed established cash handling, revenue collection, and financial control procedures in accordance with organizational policies.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
