Key Responsibilities
- Handle inbound and outbound calls related to admissions and enquiries.
- Counsel prospective students and parents regarding courses, programs, eligibility, fees, and admission procedures.
- Understand candidates’ educational background and requirements and suggest suitable options.
- Follow up regularly with interested candidates to convert enquiries into admissions.
- Maintain accurate records of leads, calls, follow-ups, and admissions.
- Achieve assigned admission and conversion targets.
- Coordinate with the concerned team regarding documentation and completion of the admission process.
- Resolve candidate queries professionally and provide excellent counselling support.
- Maintain positive relationships with students and parents.
- Update daily call reports and follow-up status in CRM/Excel or other assigned systems.
- Participate in admission campaigns, counselling sessions, and promotional activities as required.
Required Skills & Qualifications
- Graduate preferred.
- Excellent communication and interpersonal skills.
- Good counselling, convincing, and negotiation skills.
- Ability to handle students and parents professionally.
- Target-oriented and self-motivated.
- Basic knowledge of MS Office, Excel, and CRM systems.
- Previous experience in admission counselling, education sales, telecalling, or counselling will be preferred.
Experience
Fresher / Experienced candidates can apply.
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
