Experience: 2 - 4 Years Graduation: Any IT Savvy graduate Number of Positions: 2
- Put technical information into a quickly understandable written format.
- Assist in the creation of instructional product videos.
- Prepare client facing product documentation, such as user manuals, how-to guides, cheat
- sheets, key feature updates, new release updates, product specifications, and project proposals.
- Prepare in-house document specification as per departmental requests.
- Work closely and interview with engineers, designers, client services, and other subject matter experts.
- Assist in standardization of company products, notifications, and documents.
- Maintain records and files of work revisions
- Edit and standardize product material prepared by other employees.
- Assist in formatting and creation of style guides.
- Write operating instructions for online Help and documentation for all products.
- Work closely with engineers on technical subject matters to prepare written interpretations of engineering and design specifications and other information for a general readership.
- Prepare product documentation, such as operating and maintenance manuals, infrastructure requirement guides, Environment Optimization guides, catalogues, installation guides and any other documentation related to products.
- Assist in filling project proposals, RFR or RFP.
- Should be able to assist in creation of marketing materials.
- Prepare Course designs and course materials for product certifications.
- Proficiency in snagit and RoboHelp and other publishing tools.
