Job Description – Operation Executive
Location: Thane
Department: Operations
Key Responsibilities
Manage daily hub and last-mile operations.
Coordinate with Delivery Associates, Team Leaders, Hub Managers, and vendors.
Monitor shipments, pickups, deliveries, pendency, and RTO.
Maintain daily MIS and operational reports using MS Excel/Google Sheets.
Track SLA, delivery performance, and operational targets.
Handle operational/client escalations and ensure timely resolution.
Ensure SOP and process compliance.
Graduate in any discipline.
1–3 years of experience in logistics, e-commerce, warehouse, or last-mile operations preferred.
Good communication and coordination skills – Mandatory.
Good knowledge of MS Excel/MIS – Mandatory.
Good problem-solving and follow-up skills.
Comfortable working in a fast-paced operational environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
