Job Role: Tele Collection Executive (Domestic Voice/Blended)
Industry Type: BFSI
Shift Timings: 9:30am-6:30pm window
Location: Ambattur
Certification: DRA Certified (Mandatory)
Experience: From 6 Months (Relevant experience in collections)
Languages Required: Tamil / Telugu / Kannada / Malayalam / Hindi
Job Responsibilities:
· Make outbound collection calls to customers with overdue payments.
· Negotiate and persuade customers to make timely payments while maintaining professionalism.
· Follow compliance guidelines and adhere to RBI/DRA regulations.
· Maintain accurate records of interactions and payment commitments.
· Work towards achieving collection targets.
· Handle customer queries related to outstanding dues and provide appropriate solutions.
· Collaborate with the team to improve collection strategies.
Key Requirements:
· Prior experience in a collection process is mandatory.
· DRA certification is required.
· Strong negotiation and persuasion skills.
· Ability to handle difficult conversations tactfully.
Share your CV: [email protected]
Contact Person : 9487852035
Pay: ₹14,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
