Core Responsibilities of a Telecaller
- Initiating Outbound Calls: Reaching out to prospective clients from a cold or warm lead list to pitch products, services, or special promotional offers. [1, 2]
- Handling Inbound Queries: Answering incoming customer calls promptly to provide information regarding pricing, order status, and company policies. [1, 2]
- Qualifying Sales Leads: Asking structured questions to understand customer needs, gauge interest, and route hot prospects to the core sales team. [1, 2]
- Using Scripts Strategically: Following approved talking points and sales tracks while keeping the conversation natural and adaptive. [1, 2]
- Managing Customer Data: Documenting call outcomes, tracking follow-up dates, and updating customer profiles accurately inside CRM software
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
