We are looking for a detail-oriented and proactive Operations Executive to join our travel company. In this role, you will oversee the day-to-day execution of travel itineraries, manage vendor relationships, and ensure smooth and memorable travel experiences for our clients. The ideal candidate is highly organized, customer-focused, and thrives in a dynamic, fast-paced environment.
Key Responsibilities:
- Coordinate end-to-end travel arrangements including flights, accommodation, transportation, and tours.
- Ensure timely and accurate execution of travel itineraries and booking confirmations.
- Communicate with suppliers, travel partners, and vendors to ensure high-quality service delivery.
- Assist in resolving customer issues, complaints, or last-minute travel changes.
- Monitor and manage booking systems and internal databases to ensure data accuracy.
- Liaise with the sales and customer service teams to align client expectations with operational capabilities.
- Track client feedback and support continuous improvement initiatives.
- Maintain records of bookings, payments, invoices, and supplier agreements.
- Stay updated with travel regulations, visa requirements, and destination information.
Requirements:
- More than 3 years of experience in operations within the travel, tourism, or hospitality industry.
- Strong organizational and multitasking skills with a high attention to detail.
- Excellent communication and negotiation skills.
- Customer service mindset with problem-solving abilities.
- Proficiency in MS Office and travel booking platforms
- Ability to work under pressure and meet tight deadlines.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
