About the Company
Voyager Buzz is a rapidly growing travel company headquartered in Dubai, UAE, with operational support from Amazing Kerala, a trusted travel brand established in Kerala, India since 2012. With a strong presence across the UAE and India, we specialize in providing customized travel experiences for clients from the UAE, GCC countries, Europe, and India.
Our services include hotel reservations, air ticketing, visa assistance, private and group tours, cruises, holiday packages, MICE tourism, and destination management services. Through our strong B2B partnerships and customer-focused approach, we aim to deliver exceptional travel experiences while expanding our global travel network.
Position Summary
A Tour & Travel Consultant is responsible for creating customized travel experiences by organizing tours, vacation packages, and travel itineraries for clients. The role requires excellent destination knowledge, strong communication skills, and the ability to manage travel bookings and logistics efficiently.
The ideal candidate should be passionate about travel, customer-oriented, and capable of delivering high-quality service while handling multiple travel arrangements professionally.
Key ResponsibilitiesClient Consultation
- Meet with clients to understand their travel preferences, budgets, and requirements.
- Provide expert guidance on destinations, accommodations, transportation, and travel activities.
- Recommend customized holiday packages and travel solutions.
Tour & Package Planning
- Design travel packages including flights, hotels, transportation, sightseeing, cruises, and activities.
- Promote and manage domestic and international holiday packages.
- Coordinate with hotels, airlines, transport providers, and tour operators for competitive pricing and availability.
Booking & Reservation Management
- Handle bookings for flights, hotels, tours, cruises, and other travel services.
- Ensure timely confirmation and accuracy of all reservations.
- Manage cancellations, amendments, and schedule changes efficiently.
Itinerary Creation
- Prepare detailed travel itineraries including schedules, hotel details, sightseeing plans, transportation, and emergency contacts.
- Ensure itineraries meet client expectations and travel requirements.
Customer Support
- Assist clients before, during, and after travel.
- Resolve travel-related issues such as delays, cancellations, or emergencies.
- Maintain strong customer relationships through excellent service and communication.
Market Research & Promotion
- Stay updated on travel trends, tourism products, visa regulations, and destination updates.
- Support marketing campaigns through social media promotions and travel advertisements.
- Identify opportunities to expand travel offerings and improve customer engagement.
Budget & Cost Management
- Create travel plans within the client’s budget while maintaining service quality.
- Provide transparent quotations and explain all travel-related costs clearly.
Compliance & Documentation
- Ensure compliance with local and international travel regulations.
- Assist clients with visa applications, travel insurance, passport requirements, and related documentation.
Qualifications & SkillsEducation
- Degree, Diploma, or equivalent qualification.
- Tourism, Hospitality, or Travel Management background is preferred.
Experience
- Previous experience in travel consultancy or tourism industry preferred.
- Familiarity with travel booking systems such as Amadeus, Sabre, or Galileo is an advantage.
Skills
- Excellent communication and interpersonal abilities.
- Strong customer service and sales skills.
- Good organizational and multitasking capabilities.
- Proficiency in Microsoft Office and travel software.
- Strong knowledge of international and domestic travel destinations.
- Multilingual communication skills are an added advantage.
Key Competencies
- Attention to detail and booking accuracy.
- Strong problem-solving and crisis-management abilities.
- Ability to work under pressure and meet deadlines.
- Passion for travel and creating memorable customer experiences.
Work Environment
- Office-based or hybrid work environment depending on company policy.
- Flexibility to work weekends and extended hours during peak travel seasons.
Why Join Us?
- Opportunity to work with an expanding international travel company.
- Exposure to UAE, GCC, Europe, and India travel markets.
- Career growth opportunities in tourism and hospitality.
- Dynamic and collaborative work culture.
Company DetailsVoyager Buzz – Head Office (Dubai)
M: +971 557334062
A: City Centre, B Block, Oud Metha, Dubai, UAE
W: www.voyagerbuzz.com
E: [email protected]
Amazing Kerala – India Operations (Since 2012)
M: +91 97444 12848 | +91 97474 23374
L: +91 495 228 2008
A: St. Mary’s Business Centre, Thoundayil Road, Ernakulam South – 682036
W: www.amazingkerala.in
E: [email protected]
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
