Bengaluru, Karnataka
Job Summary
Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.
DDI-Bluecat SME
1. Role Overview
- Role Title: DDI-Bluecat SME
- Location: [Onsite / Hybrid / Remote]
- Service Area: DNS / DHCP / IPAM (DDI)
- Reports To: [Service Lead / Architecture Lead / Tower Lead]
Role Purpose:
Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.
2. Role Summary
This role combines SME execution with architect-level responsibilities across design, governance, delivery, and operations.
3. Key Responsibilities
Architecture & Design
- Define DDI architecture (HLD/LLD)
- Standardize DNS, DHCP, and IPAM design
- Drive migration and consolidation initiatives
- Participate in architecture governance
- Identify risks and optimization opportunities
Deployment & Transformation
- Deploy BlueCat DDI solutions
- Support DNS/DHCP/IPAM migrations
- Perform testing, validation, and cutover
- Provide go/no-go validation
Operations (L3 SME)
- Provide L3 support for DDI services
- Troubleshoot DNS, DHCP, and IPAM issues
- Perform root cause analysis
- Ensure SLA adherence
BlueCat Platform
- Configure and manage BlueCat appliances
- Perform upgrades and lifecycle management
- Implement DNS security features (DNSSEC)
Monitoring & Automation
- Enable monitoring and alerting
- Drive automation for DNS/IPAM workflows
- Improve IPAM data quality
Security & Compliance
- Ensure secure DNS architecture
- Address vulnerabilities
- Support audits and compliance
Documentation & Governance
- Maintain HLD, LLD, and runbooks
- Ensure documentation accuracy
- Support knowledge transfer
Stakeholder Management
- Act as DDI SME
- Coordinate with vendors and internal teams
4. Technical Skills
- DNS, DHCP, IPAM fundamentals
- BlueCat platform expertise
- Network and security fundamentals
- Monitoring and ITSM tools
- Automation tools (Python/Ansible desirable)
5. Experience & Qualifications
- 6–10+ years in DDI domain
- Strong BlueCat experience mandatory
- Certifications: CCNA/CCNP preferred
6. KPIs
- Reduction in DDI incidents
- Improved service availability
- Successful migration delivery
- Improved MTTR and RCA
7. Behavioral Competencies
- Strong problem-solving skills
- Effective communication
- Ownership mindset
8. Additional Requirements
- On-call support
- Global operations support
- Travel if required
Key Responsibilities
Architecture & Design • Define DDI architecture (HLD/LLD) • Standardize DNS, DHCP, and IPAM design • Drive migration and consolidation initiatives • Participate in architecture governance • Identify risks and optimization opportunities Deployment & Transformation • Deploy BlueCat DDI solutions • Support DNS/DHCP/IPAM migrations • Perform testing, validation, and cutover • Provide go/no-go validation Operations (L3 SME) • Provide L3 support for DDI services • Troubleshoot DNS, DHCP, and IPAM issues • Perform root cause analysis • Ensure SLA adherence BlueCat Platform • Configure and manage BlueCat appliances • Perform upgrades and lifecycle management • Implement DNS security features (DNSSEC) Monitoring & Automation • Enable monitoring and alerting • Drive automation for DNS/IPAM workflows • Improve IPAM data quality Security & Compliance • Ensure secure DNS architecture • Address vulnerabilities • Support audits and compliance Documentation & Governance • Maintain HLD, LLD, and runbooks • Ensure documentation accuracy • Support knowledge transfer Stakeholder Management • Act as DDI SME • Coordinate with vendors and internal teams
Skill Requirements
Technical Skills • DNS, DHCP, IPAM fundamentals • BlueCat platform expertise • Network and security fundamentals • Monitoring and ITSM tools • Automation tools (Python/Ansible desirable)
Other Requirements
6-10 years in DDI domain with specialization in Bluecat
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