Job Description – Hostel Front Office Executive
The Hostel Front Office Executive is responsible for managing front-office activities, hostel admissions, fee collection, records, and day-to-day coordination.
- Handling hostel enquiries through phone calls, WhatsApp, and walk-in visitors.
- Explaining hostel facilities, room availability, fees, rules, and services to prospective hostellers.
- Handling hostel admissions and completing admission formalities and documentation.
- Maintaining the Visitors Register and monitoring visitor entry and exit.
- Maintaining daily attendance and entry/exit records of hostellers.
- Handling hostel fee collection, issuing receipts, and updating payment records.
- Following up on pending hostel fees and maintaining due-payment records.
- Maintaining basic hostel accounts, including collections and expenses.
- Managing room allotment, check-in, check-out, and vacancy records.
- Maintaining hosteller details, ID documents, contact information, and admission records.
- Handling hosteller queries and coordinating complaints/requirements with the Hostel Warden and Management.
- Preparing daily/monthly reports on enquiries, admissions, occupancy, attendance, fee collection, and outstanding payments.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Work Location: In person
