We are looking for enthusiastic and detail oriented International Customer Support Executives to join our growing non-voice support team. In this role, you will assist global customers by resolving their queries through email and live chat, ensuring a smooth and positive customer experience.
If you have strong written English skills and enjoy helping customers, this is a great opportunity to build your career in the international BPO industry.
Key Responsibilities
Respond to customer queries via email and live chat in a professional and timely manner.
Assist customers with questions related to products, accounts, services, and general support requests.
Ensure every interaction delivers a positive and helpful customer experience.
Accurately record customer conversations and updates in the CRM system.
Identify complex issues and escalate them to the appropriate team when required.
Maintain high performance standards including response time, accuracy, and customer satisfaction.
Skills & Qualifications
Excellent written communication skills in English with strong grammar and clarity.
Previous experience in customer support or non-voice process is preferred but not mandatory.
Strong problem-solving ability with a customer-first mindset.
Ability to manage multiple conversations and tasks simultaneously.
Comfortable working with CRM tools, email platforms, and chat systems.
Positive attitude and willingness to learn in a fast-paced environment.
What We Offer
Competitive salary: ₹27,000 – ₹36,000 per month
Opportunity to work with international clients and global processes
Structured training and clear career growth opportunities
Supportive and collaborative work environment
A culture that values learning, growth, and employee well-being
If you’re passionate about delivering excellent customer service and want to grow in the international BPO sector, we’d love to hear from you.
Apply now and become part of our growing team!
Job Types: Full-time, Permanent
Pay: ₹27,000.00 - ₹36,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Language:
Work Location: In person
