Job Description in brief:
Responsible for the administration, configuration, maintenance, and optimization of the Atlassian ecosystem, including Jira Software, Jira Service Management (JSM), Jira Product Discovery (JPD), and Confluence.
Key responsibilities include:
- Administer and maintain Atlassian tools.
- Configure projects, workflows, screens, custom fields, permissions, and automations.
- Create and maintain dashboards, reports, filters, and metrics.
- Support Agile teams with board, sprint, release, and roadmap configurations.
- Manage JSM portals, request types, SLAs, and queues.
- Implement governance standards and best practices.
- Support integrations and marketplace applications.
- Provide user training, troubleshooting, and ongoing platform support
Skill / Expertise / Work background
- Strong hands-on experience with Jira Software and Jira Service Management administration.
- Experience with Confluence and Jira Product Discovery.
- Expertise in workflow design, automation, permissions, schemes, and project configuration.
- Strong reporting and dashboard creation skills.
- Experience with Atlassian marketplace applications and integrations.
- Good understanding of Agile methodologies (Scrum and Kanban).
- Strong analytical and problem-solving skills.
- Ability to gather stakeholder requirements and translate them into platform solutions.
Experience level: 3–5+ years of experience administering Atlassian products in an enterprise environment.
Qualification:
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- Atlassian certifications will be an added advantage.
Pay: From ₹30,000.00 per month
Work Location: In person
