Company Description Topline Integrated Services Private Limited is one of the fastest-growing Integrated Facilities and Services Management companies in India, supporting clients across industries and geographies. The company focuses on managing non-core activities through innovative, customized service offerings that drive operational efficiency and cost-effective business solutions. Topline is distinguished by EMS, QMS, SA8000, OH&S certifications and PSARA licensing, reflecting its commitment to safety, statutory compliance, and process-oriented delivery. With strong leadership, robust systems, and over 100 years of collective experience, Topline aims for zero defects, zero accidents, and 100% customer satisfaction. Its broad service portfolio spans integrated facility management, security, cleaning, utilities operation and maintenance, staffing, and turnkey project solutions, enabling clients to outsource a wide range of operations with confidence.
Role Description The Field Operations Manager is a full-time, on-site role based in Tirupati Urban, responsible for overseeing day-to-day service delivery across multiple client locations. This position manages field teams, schedules, and resources to ensure that integrated facility management, security, cleaning, and other outsourced services meet contractual and quality standards. The role involves monitoring operational performance, conducting site inspections, enforcing safety and compliance protocols, and driving continuous improvement initiatives. The Field Operations Manager will coordinate with clients to understand requirements, resolve service issues, and maintain strong relationships, while collaborating with internal departments for staffing, training, and logistics. The role also includes reporting on key operational metrics, managing budgets and cost controls, and ensuring timely execution of projects and maintenance activities.
Qualifications
- Demonstrated experience in field operations management, preferably within facility management, business support services, or related industries.
- Strong skills in team leadership, workforce supervision, and stakeholder management to coordinate on-site staff and client relationships.
- Ability to manage schedules, allocate resources, and oversee multiple sites while maintaining quality, safety, and compliance standards.
- Proficiency in basic operations reporting, documentation, and use of digital tools or software for tracking services and performance.
- Sound understanding of safety practices, statutory compliance, and quality management principles relevant to facilities and services management.
- Excellent communication, problem-solving, and decision-making abilities, with a focus on proactive issue resolution and customer satisfaction.
- Bachelor’s degree or equivalent qualification in operations management, engineering, business administration, or a related field is preferred.
- Prior experience working with certified systems (e.g., EMS, QMS, OH&S) and exposure to security or PSARA-licensed services is an advantage.
- Willingness to work on-site in Tirupati Urban, with flexibility to visit multiple client locations and handle operational emergencies when
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
