WE’RE HIRING | USA Customer Service – Email & Chat Process
Location: Ghansoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Working Days: 5 Days a Week
Process: USA Customer Service – Email & Chat
Position: Customer Service Executive
We are looking for customer-focused professionals to join our USA Customer Service – Email & Chat Process.
Key Responsibilities:
- Handle customer queries through email and chat.
- Provide prompt, professional and accurate resolutions.
- Understand customer concerns and ensure a positive customer experience.
- Follow process guidelines and quality standards.
- Coordinate with internal teams whenever required.
- Maintain productivity and service quality.
Requirements:
- Good written and verbal communication skills.
- Good typing and computer skills.
- Comfortable handling international/US customers.
- Prior experience in international customer service/BPO will be an advantage.
- Willingness to work in a US shift.
Job Details:
Location: Ghansoli, Navi Mumbai
Work Mode: WFO
Working Days: 5 Days a Week
Interested candidates can share their CV at:
Email: [email protected]
Contact: 79 7759 0354
Pay: ₹25,000.00 - ₹34,553.31 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
