Company Description
SGSN Associates Pvt. Ltd. is a technology-driven company specializing in AI-powered digital transformation. We help businesses grow through custom software development, mobile app development, AI solutions, digital marketing, UI/UX design, and enterprise automation.
Role Description
We are looking for a Customer Support Executive with 6 months to 1 year of experience to join our team in Dehradun. This is a full-time, on-site role responsible for handling customer inquiries, converting leads, resolving issues, and delivering excellent customer service through phone, email, and chat.
You will communicate with customers in English and Hindi, understand their requirements, convert inquiries into potential leads, maintain accurate records, coordinate with internal teams, and ensure a positive customer experience while meeting service standards.
Qualifications
- 6 months to 1 year of experience in Customer Support, Customer Service, or Tele calling.
- Fluency in English and Hindi (spoken and written).
- Strong communication, customer handling, and lead conversion skills.
- Basic computer knowledge.
- Ability to multitask and work in a fast-paced environment.
- Bachelor's degree in any discipline preferred.
Location: Dehradun (Work from Office)
Experience: 6 Months – 1 Year
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
