For the position of FAE
Department: Solutions Applications Engineering
Reporting To: Head of Solutions Engineering
Location: [Mumbai, Maharashtra] - with extensive travel within territory
About Evolute group: www.evolute.in
Evolute group is a leading Indian ESDM (Electronics System Design Manufacturing) diverse multi-business conglomerate spread across trading, electronics product design marketing across verticals like – Payment -Fintech, cleantech-energy storage and industrial electronics, software solutions. Our expertise in embedded engineering power electronics, indigenous design development capabilities and market presence in 20+ countries has helped us carve a niche in the underdeveloped and developing geographic markets. The list of customers is a testimony to its ability to combine product reliability, performance and competitive pricing with a strong customer centricity, enabled with extensive design development expertise and leading-edge technologies, Evolute group aspires to achieve 50 % + CAGR growth in number of esteemed customers, empowered employees, top line revenue, and profits for all in the next 5 years which includes top line revenue of 1000 Crs.
We are an innovative provider of embedded system products and end-to-end IoT software-platform solutions. We empower businesses to build smart, connected devices and manage them efficiently at scale, serving sectors such as Retail, Logistics, Banking, Enterprise, and Government
The opportunity:
We are looking for a solutions-oriented Field Application Engineer (FAE) with expertise in embedded systems and software platforms. You will be the technical expert responsible for promoting our portfolio of embedded devices and our cloud-based management platforms. Your role is critical in demonstrating how our total solution solves complex business problems for our clients.
Key responsibilities include:
1. Strategic and Functional Responsibilities –
- Solutions Promotion Sales Support: Drive the adoption of our integrated hardware and software offerings:
Embedded Devices: Biometric Scanners, MicroATM’S, Point-of-Sale (POS) Terminals, Cloud Speakers, Handheld Terminals (HHTs/PIDs), Bluetooth Printers
Software Platforms: Mobile Device Management (MDM), MQTT-based IoT Messaging Hubs, Terminal Management System (TMS) software, Registered Device Services and other cloud platform solutions.
- Architectural Consultation: Engage with customers’ technical and business teams to analyse their workflow challenges. Architect and propose tailored solutions combining our devices with our platform services (e.g., deploying an MDM to manage a fleet of Handheld Terminals with a TMS).
- Proof-of-Concept Demos: Develop, configure, and deliver compelling live demonstrations and PoCs that showcase the full capabilities of our ecosystem, from device setup via MDM to data flow via MQTT to dashboard analytics.
- Technical Enablement: Provide in-depth technical training and support to customers and channel partners on product integration, API usage, platform configuration, and best practices.
- Post-Sales Technical Leadership: Oversee the critical technical phases of pilot projects and initial deployments, ensuring successful go-live and acting as the escalation point for complex integration issues.
- Feedback Channel: Document customer requirements, feature requests, and implementation challenges. Work closely with R D and Product Development teams to influence the product roadmap.
To qualify for the role, you must have –
- Education: Bachelor’s degree in Computer Science, Computer Engineering, Electronics, or a related field.
- Experience: 3-5 years of experience in an FAE, Solutions Architect, or Embedded Systems Engineer role, with a strong focus on customer-facing technical consultancy.
- Technical Must-Haves:
- Solid understanding of embedded systems architecture and development.
- Hands-on experience with embedded OS (Linux, C, Android, RTOS), device drivers, and system-level debugging.
- Strong software/integration skills: Experience with APIs (REST, SDKs), cloud services, and network protocols (TCP/IP, MQTT, WebSockets).
-
Familiarity with Mobile Device Management (MDM/EMM) concepts and platforms.
-
Ability to discuss business workflows digital end customer Journey (e.g., in Banking ,logistics or retail) and map them to technical solutions.
- Preferred Skills:
- Experience in the POS, Automatic Identification and Data Capture (AIDC), or IoT industry.
- Knowledge of biometric integration and security concepts.
- Basic scripting/programming in Python, Java, or JavaScript for automation and demo purposes.
- Soft Skills: Outstanding consultative presentation and communication skills, with the ability to engage both technical engineers and business stakeholders. Strong project coordination and problem-solving skills. A proactive, entrepreneurial mindset.
What We Offer:
Competitive compensation package including bonus, comprehensive benefits, opportunity for career growth in the rapidly expanding IoT space, and the chance to design impactful end-to-end solutions for enterprise customers.
- Education: Bachelor’s degree in Computer Science, Computer Engineering, Electronics, or a related field.
