As a Telecaller Intern, you will communicate with prospective clients, explain our software solutions, qualify leads, schedule product demonstrations, and maintain customer records. This role is ideal for candidates who enjoy speaking with people and want to build a career in sales, customer engagement, or business development.
Key Responsibilities
- Make outbound calls to potential customers and businesses.
- Introduce MIT products and services to prospects.
- Generate and qualify sales leads.
- Schedule product demos and meetings for the sales team.
- Follow up with interested prospects.
- Maintain accurate call records and customer information.
- Handle customer inquiries professionally.
- Update CRM with lead and communication details.
- Meet daily and weekly calling targets.
- Support marketing campaigns and lead-generation activities.
Required SkillsTechnical Skills
- Basic computer knowledge.
- Familiarity with CRM software is a plus.
- Knowledge of Microsoft Office or Google Workspace.
Soft Skills
- Excellent verbal communication skills.
- Fluent in Tamil and English (additional languages are an advantage).
- Strong persuasion and negotiation skills.
- Positive attitude and confidence while speaking.
- Good listening and interpersonal skills.
- Ability to work with targets and deadlines.
Preferred Qualifications
- Pursuing or completed any Bachelor's degree.
- Freshers are encouraged to apply.
- Prior telecalling, customer service, or sales experience is a plus.
- Interest in sales, marketing, and customer relationship management.
What You'll Learn
- Telecalling & Lead Generation
- Customer Communication Skills
- Sales Fundamentals
- CRM Management
- Product Demonstration Scheduling
- Customer Relationship Management
- SaaS Product Sales
- Professional Business Communication
Benefits
- Hands-on experience in sales and customer engagement.
- Training on AI-powered software products.
- Mentorship from experienced sales professionals.
- Internship Completion Certificate.
- Letter of Recommendation for top performers.
- Incentives based on performance.
- Opportunity for full-time employment based on performance.
Work Location: In person
