Greetings for the day!!
AboutDEX IT Global Limited,
DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments
organization. It's a major player in India's digital assessments market. The company
provides end-to-end examination services, assessment services, and solutions for digital
transformation. Recently, CL Educate acquired the DEX business of NSEIT. We atDEXConduct
onlineexaminationsforGovernmentandPrivat Sector examinations.
Role: - Helpdesk Executive/Customer Service Executive
Job Location - Mumbai
Roles and Responsibilities:
- Provide Prompt and efficient responses to customer questions, via calls and email
- Address and resolve customer complaints or concerns in a professional and professional
manner
- Maintain a high level of company product knowledge to effectively answer customer
queries
- Collaborate with other team members and departments to ensure customer satisfaction
- Follow company policies and procedures when handling customer requests and issues
Pay: ₹200,000.00 - ₹500,000.00 per year
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
