JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Procurement Manager - Job Description
Position Overview
The Procurement Manager is responsible for leading strategic sourcing and procurement activities for Integrated Facilities Management (IFM), minor repair and maintenance projects, and supply vendor management. This role ensures cost-effective procurement practices, vendor performance optimization, and compliance with organizational policies while supporting operational excellence across the facilities portfolio.
Key Responsibilities
Strategic Procurement & Sourcing
Develop and implement procurement strategies for IFM services, minor repair and maintenance projects, and supply vendors that align with organizational objectives and deliver measurable value. Lead competitive bidding processes, RFP/RFQ development, and vendor selection to ensure optimal pricing, quality, and service delivery. Negotiate contracts and service level agreements with vendors to secure favorable terms, pricing structures, and performance guarantees. Conduct market research and benchmarking to identify emerging suppliers, innovative solutions, and industry best practices.
Integrated Facilities Management (IFM) Procurement
Manage procurement activities for comprehensive IFM services including janitorial, security, landscaping, waste management, and other soft services. Collaborate with facilities operations teams to define service requirements, performance metrics, and quality standards. Evaluate and select IFM providers capable of delivering integrated, multi-service solutions across diverse property portfolios. Monitor IFM contract performance and lead quarterly business reviews with service providers to drive continuous improvement.
Minor Repair & Maintenance Projects
Oversee procurement for minor capital projects, tenant improvements, and building maintenance initiatives under established thresholds. Build and maintain a qualified network of contractors, tradespeople, and specialty service providers for rapid deployment. Establish pre-negotiated rates and terms with preferred vendors to expedite project execution and control costs. Coordinate with property management and engineering teams to ensure timely procurement support for urgent repair needs.
Supply Vendor Management
Source and manage relationships with suppliers of facilities consumables, maintenance supplies, equipment, and materials. Implement inventory optimization strategies and establish just-in-time delivery protocols to minimize carrying costs. Negotiate volume purchase agreements and master supply contracts to leverage organizational buying power. Evaluate vendor performance on delivery reliability, product quality, pricing competitiveness, and customer service.
Vendor Relationship & Performance Management
Build and maintain strong relationships with key vendors and service providers as strategic business partners. Establish vendor performance scorecards and conduct regular performance reviews to ensure SLA compliance. Address vendor performance issues promptly and implement corrective action plans when necessary. Foster collaborative vendor relationships that drive innovation, value engineering, and continuous service improvement.
Contract Administration & Compliance
Draft, review, and administer procurement contracts ensuring alignment with legal, financial, and operational requirements. Maintain comprehensive contract documentation, renewal calendars, and vendor databases in procurement systems. Ensure procurement activities comply with corporate policies, industry regulations, and ethical sourcing standards. Manage contract modifications, change orders, and dispute resolution processes.
Financial Management & Cost Control
Develop and manage procurement budgets for IFM services, maintenance projects, and supply categories. Implement cost reduction initiatives through strategic sourcing, value analysis, and supplier consolidation. Track procurement savings, cost avoidance, and key performance indicators to demonstrate value delivery. Prepare financial reports and business cases to support procurement decisions and strategic recommendations.
Stakeholder Collaboration
Partner with facilities operations, property management, engineering, and finance teams to understand procurement needs. Serve as the primary procurement liaison for business units requiring IFM services and maintenance support. Provide procurement expertise and guidance to internal stakeholders on sourcing strategies and vendor capabilities. Lead cross-functional teams in procurement initiatives and supplier selection processes.
Process Improvement & Technology
Continuously evaluate and enhance procurement processes to improve efficiency, transparency, and compliance. Leverage procurement technology platforms, e-sourcing tools, and vendor management systems to streamline operations. Champion digital transformation initiatives including electronic procurement, automated approval workflows, and spend analytics. Develop and maintain procurement policies, procedures, and best practice guidelines.
Required Qualifications
Education & Experience
Bachelor's degree in Supply Chain Management, Business Administration, or related field required; Master's degree preferred. Minimum 5-7 years of progressive procurement experience with demonstrated expertise in services procurement. Proven track record managing IFM procurement, facilities maintenance sourcing, or construction-related procurement. Experience negotiating complex service agreements and managing multi-million dollar vendor relationships.
Technical Skills & Knowledge
Strong understanding of facilities management services, building maintenance operations, and construction project requirements. Proficiency in procurement software systems, contract management platforms, and Microsoft Office Suite. Knowledge of sourcing methodologies, category management principles, and strategic procurement best practices. Familiarity with commercial real estate operations and property management business models.
Core Competencies
Excellent negotiation skills with ability to secure favorable terms while maintaining positive vendor relationships. Strong analytical capabilities to evaluate proposals, assess total cost of ownership, and identify value opportunities. Superior communication and presentation skills for engaging stakeholders and presenting to senior leadership. Detail-oriented with strong organizational skills to manage multiple procurement projects simultaneously. Strategic thinking ability to develop long-term sourcing strategies aligned with business objectives.
Professional Attributes
Results-driven professional with demonstrated ability to deliver cost savings and procurement value. Collaborative team player who builds effective cross-functional relationships and partnerships. Ethical decision-maker committed to transparent procurement practices and compliance standards. Adaptable problem-solver who thrives in fast-paced environments with changing priorities. Customer-focused mindset with commitment to delivering exceptional internal stakeholder service.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
