JOB DESCRIPTION
We are looking for a responsible and customer-focused Assistant Manager to support the day-to-day operations of our play area facility. The role involves managing billing activities, assisting clients and visitors, coordinating with vendors, and handling occasional field-related tasks to ensure smooth business operations and excellent customer experience.
Key Responsibilities
1. Billing & Administrative Tasks
Manage daily billing operations and maintain accurate transaction records.
Handle POS systems, cash collections, and payment reconciliations.
Prepare daily sales reports and maintain billing documentation.
Coordinate with the accounts team for invoice tracking and record maintenance.
2. Client Assistance & Customer Service
Welcome and assist parents and children visiting the play area.
Provide information about packages, memberships, offers, and services.
Handle customer queries, complaints, and feedback professionally.
Ensure a safe, friendly, and enjoyable environment for children and families.
3. Operational Support
Assist the Manager in daily operations and staff coordination.
Ensure the play area is clean, organized, and safe at all times.
Monitor equipment usage and report maintenance requirements.
4. Field & Coordination Work
Visit vendors or partners when required for operational coordination.
Assist in local promotional activities, partnerships, or event coordination.
Support procurement of supplies and materials for the play area.
Required Skills & Qualifications
Basic knowledge of billing software and MS Office.
Strong communication and interpersonal skills.
Ability to handle customers and children in a friendly and professional manner.
Good organizational and multitasking abilities.
Additional Requirements
Ability to handle occasional field visits and vendor coordination.
Responsible, proactive, and customer-oriented personality.
Preferred Qualities
Problem-solving attitude and team management skills.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹14,000.00 per month
Benefits:
Work Location: In person
