Position: Assistant Manager – Retail Showroom
Location: Pune (Initial Phase)
Experience: 3 to 7 Years
Industry: Retail / Jewellery / Luxury Sales
Working Days: As per company policy
Salary: 30K to 45K (Subject to interview)
Key Responsibilities:
Build and enhance the customer journey to improve engagement and conversions
Develop long-term customer relationships through follow-ups and post-purchase engagement
Coach and guide the sales team through on-floor training and role-plays
Ensure showroom discipline by maintaining SOPs, 5S standards, and operational excellence
Monitor inventory movement and stock management
Track MIS and CRM reports to identify trends and improvement opportunities
Lead Kaizen and continuous improvement initiatives
Support smooth day-to-day showroom operations while maintaining excellent customer service
Requirements:
3–7 years of experience in Retail, Jewellery, or Luxury Sales
Minimum 2 years of experience in team handling or a leadership role
Graduate in any discipline
Strong customer handling and team management skills
Process-driven mindset with interest in operational excellence
Fluent in Marathi and Hindi; basic English communication required
Willingness to relocate outside Pune within 12–18 months (Mandatory)
Knowledge of jewellery and diamonds will be an added advantage
Benefits:
Opportunity to be promoted as Showroom Manager within 12–18 months
Salary revision after promotion
Relocation support and housing allowance after transfer
PF, ESI, Paid Leave, and Bonus benefits
Excellent learning and leadership development opportunities
Work Location: In person
