Job Title: Client Relations Specialist
Company: GroQuik Solutions Pvt. Ltd.
Location: Kerala Startup Mission (KSUM), Kalamassery, Kochi (On-site)
Compensation: ₹25,000 per month (Flat)
Job Type: Full-time, Permanent
About Us
We are a KSUM-incubated B2B SaaS startup building operational software for the jewelry and restaurant industries.
The Role
You will be the first point of contact for inbound business leads. This is a consultative, relationship-driven role focused on understanding client bottlenecks and building trust with traditional business owners.
Key Responsibilities
- Engage: Speak with inbound leads to understand their business challenges.
- Consult: Explain how our software solves their specific operational problems.
- Organize: Track all lead activities in our CRM and Google Sheets.
- Coordinate: Hand over qualified, detailed client briefs to the senior team.
Qualifications
- Experience: 1+ year in client relations, customer success, or B2B engagement.
- Language: Fluent in Malayalam and English (spoken and written).
- Tech: Basic proficiency with CRM software and Google Sheets.
- Skills: High empathy, strong active listening, and relationship-building ability.
Benefits
- Secure, professional workspace at the KSUM campus.
- Standard day shifts.
- Direct, hands-on experience in a scaling tech startup.
To Apply:
Email your resume to [email protected].
Pay: ₹25,000.00 per month
Benefits:
Work Location: In person
