We are hiring a Sales Representative for our furniture retail showroom. Your main role is to welcome walk-in customers, understand their needs, explain products clearly, and close sales. You will handle enquiries from store walk-ins, phone calls and WhatsApp leads, and make sure every customer has a smooth buying experience.
Key Responsibilities
· Greet and assist walk-in customers professionally in the showroom
· Understand customer requirements (size, style, budget, delivery timeline) and recommend suitable products
· Provide complete product explanations including materials, warranty, customization options, pricing, EMI, and delivery timelines
· Convert walk-in enquiries into confirmed sales orders
· Prepare accurate quotations and proforma invoices
· Follow up on pending quotations, payments, measurements, and delivery updates
· Maintain proper showroom display standards
· Update daily walk-ins, enquiries, quotations, and sales in CRM or tracking sheets
· Coordinate with factory/backend team regarding order status, customizations, and deliveries
· Handle basic customer complaints and after-sales queries, and escalate when required
Key Skills/Requirements
· 1 – 6 years experience as Store Sales Representative / Showroom Sales Representative / Retail Sales Associate
· Confident in interacting with walk-in customers and explaining products clearly
· Basic computer knowledge (WhatsApp Web, Email, Excel / Google Sheets)
· Education: Graduation/diploma/12th (any stream)
· Languages: English+Kannada+Malayalam(Not Mandatory)
· Willing to work on weekends and festival days (weekly off on a weekday)
Work Location: In person
