Mystore is an ONDC-connected marketplace designed to help SMEs and hyperlocal businesses sell and receive orders through the ONDC network.
The Mystore Seller App offers comprehensive eCommerce solutions including inventory management, order management, order notifications, transaction management, automatic GST calculations, and more, helping sellers manage and grow their businesses with zero fixed platform costs.
We are looking for a motivated and detail-oriented Management Trainee – E-Commerce Account Executive (Seller Onboarding) to manage seller onboarding and support day-to-day eCommerce operations.
The ideal candidate should have strong communication skills, good problem-solving abilities, and an interest in eCommerce and online marketplace operations.
- Review and approve seller applications while ensuring compliance with platform standards.
- Guide new sellers through the onboarding process, including account setup, KYC completion, and product catalogue upload.
- Coordinate with cross-functional teams to ensure a smooth seller onboarding experience.
- Manage online store operations, including product listings, inventory management, and order processing.
- Coordinate with the marketing team to support seller growth and traffic generation.
- Monitor seller accounts and assist in resolving onboarding and operational concerns.
- Identify opportunities to improve the seller experience, conversion, and satisfaction.
- Maintain accurate seller records and ensure timely completion of onboarding activities.
- Strong verbal and written communication skills.
- Good analytical and problem-solving abilities.
- Strong multitasking and time-management skills.
- Ability to communicate professionally with sellers and internal teams.
- Basic understanding of eCommerce operations and seller management.
- Ability to work independently as well as in a team.
- Customer-centric approach with a willingness to learn and adapt.
Candidates pursuing or having completed BBA, BMS, B.Com, MBA or other relevant degrees are encouraged to apply.
- Opportunity to work with a growing eCommerce and SaaS product.
- Exposure to ONDC and modern eCommerce operations.
- Growth-oriented work environment.
- Opportunity to develop expertise in seller onboarding and account management.
- Collaborative and learning-focused culture.
- PF & ESIC benefits.
- 5-day working week.
- Remote work opportunities.
Hippo Innovations Pvt. Ltd. is a technology-driven organization focused on building innovative SaaS and eCommerce solutions for businesses.
Mystore: https://www.mystore.in/en/
Interested candidates can apply through the career portal.
