Sr. Manager - Talent Acquisition
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Senior Manager for retail operations. This role is focused on transforming businesses through data process excellence and strategic insight. Join our dynamic Retail Team as a Business Analyst where you'll drive impactful changes across industries using strategic data driven commercial insights that impact on many strategic decisions being taken by our senior leaders. We are looking for candidates with prior experience in performing data analysis and a strong aptitude for generating insight from large datasets. Experience analysing raw datasets in Excel SQL and Power BI and Salesforce CRM is highly regarded. Responsibilities: - Data Analytics & Reporting - Use tools like SQL Tableau Power BI to analyze operational and market data. - Study and analyze market trends and identify new opportunities. - Develop dashboards and reports to support strategic decisions. - Validate data models and perform scenario analysis for risk and opportunity assessment. - Competitive & Market Analysis - Conduct SWOT analysis and benchmarking against competitors. - Monitor competitor strategies pricing product offerings and market positioning. - Collaborate with strategy teams to identify differentiation opportunities. - Prepare competitive intelligence reports and present insights to leadership. - Strategic Planning support - Assist in validating business models and sales forecasts. - Support go-to-market strategies and expansion plans using market data. - Contribute to risk and sensitivity analyses for new initiatives. - Project & Change Management - Work within Agile/Scrum frameworks to manage sprints and backlogs. - Support change management efforts including training and documentation. - Track KP Is and ensure continuous improvement in service delivery.
Qualifications
Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management
Certifications
Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)Human Resource Certification Institute (HRCI)
Required Skills
Administrative Process, Anti-Bribery and Corruption (ABC), Change Management, Client Relations, Cost Management, Critical Thinking, Data Analytics, Data to Insights, Executive Presence, Hiring, Human Resources Operations, Process Standardization, Social Media, Stakeholder Management, Storytelling, Talent Acquisition, Workday Adaptive Planning
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Talent Acquisition
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
