Job Title: Front Desk Receptionist
Company: Rise Up Overseas (Student Visa & Immigration Consultancy)
Location: Vadodara, Gujarat
Job Summary
We are looking for a professional and well-organized Front Desk Receptionist to manage the reception area and act as the first point of contact for students and visitors. The ideal candidate should have excellent communication skills, a friendly personality, and basic administrative knowledge. The receptionist will be responsible for greeting clients, managing inquiries, scheduling appointments, and supporting the counseling and operations team.
Key Responsibilities
- Welcome and greet students, parents, and visitors in a professional and friendly manner.
- Answer phone calls, WhatsApp inquiries, and emails, and direct them to the appropriate counselor or department.
- Schedule appointments and manage the daily meeting calendar for counselors.
- Maintain proper records of walk-in students and inquiries.
- Provide basic information about study abroad programs and services offered by the consultancy.
- Maintain the reception area in a clean and organized manner.
- Handle document collection and ensure they are forwarded to the backend processing team.
- Maintain student inquiry database and update records regularly.
- Assist with administrative tasks such as printing, scanning, and filing documents.
- Coordinate with counselors and backend staff for smooth office operations.
Required Skills & Qualification
- Good communication skills in English and Hindi (Gujarati will be an advantage).
- Basic computer knowledge (MS Word, Excel, Email handling).
- Strong interpersonal and customer service skills.
- Good organizational and multitasking ability.
- Professional appearance and positive attitude.
Experience
- 0-4+ years of experience in reception, administration, or customer service preferred.
- Freshers with good English communication skills can also apply.
Working Details
- Employment Type: Full-time
- Working Days: Monday to Saturday
- Salary: As per industry standards / based on experience.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person