Assistant Manager - Operations & Client Coordination
About Company
Oorjaa is a B2B intra-city logistics driven platform. Uses smart routing, fleet optimization, real-time tracking to power last-mile and mid-mile delivery for top e-commerce, quick-commerce, enterprise clients.
Job Role Summary Description :
Drive client operations, planning, ground execution at Pune. Manage fleet allocation, vendor billing, team alignment. Resolve escalations fast, maintain clean MIS reports.
What You Will Do
- Client Ownership: Single point contact client operations. Manage daily requests, feedback, escalations fast.
- Resource & Fleet Allocation: Plan routes, assign vehicles, optimize resource use daily.
- Team Coordination: Bridge Ground, Planning, Operations teams. Keep all units aligned.
- Performance & Vendor Billing: Track daily KPIs, audit vendor bills, maintain accurate MIS reports.
- Escalation Management: Resolve critical client, field issues fast. Minimize downtime.
What We Need
- 2–4 years experience logistics, fleet management, ops coordination.
- Any bachelor degree.
- Strong skills Excel, MIS reporting, route planning.
- Good local geography knowledge Pune.
- Strong communication, quick problem-solving skills.
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
