At Kapture CX, we are looking for a Senior Legal Associate in our Legal & Compliance team.
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance Industries, The Coca-Cola Company, BigBasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.
Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.
As a Senior Legal Associate, you will play a key role in strengthening Kapture CX’s legal and compliance framework across customer, finance, employee, and partner ecosystems. You will work on high-impact commercial contracts, enterprise negotiations, and compliance initiatives while partnering closely with leadership, business teams, and external legal counsel in a fast-growing SaaS environment.
Here’s a more detailed description of what you will do in this role:
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You will draft, review, negotiate, and manage commercial agreements including SaaS contracts, NDAs, DPAs, vendor agreements, and partner contracts
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You will handle complex contractual discussions around limitation of liability, indemnity, compliance, privacy, and risk mitigation clauses
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You will collaborate closely with business, finance, HR, sales, and leadership teams to provide practical legal guidance that enables business growth
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You will coordinate with external legal counsel and manage sensitive legal conversations with maturity and composure
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You will contribute towards strengthening legal processes, compliance frameworks, information security policies, and governance practices across the organization
This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.
You are able to drive faster and stronger contract closures while balancing legal risk and business agility, becoming a trusted advisor to both internal teams and enterprise customers.
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You have 2–3 years of experience in legal contracting, commercial legal operations, or corporate legal functions
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You have prior exposure to SaaS, technology, or product-based organizations
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You are comfortable handling enterprise customer negotiations and complex contractual discussions independently
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You possess strong communication and stakeholder management skills while working across multiple teams
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You have strong expertise in commercial contracting, DPAs, and compliance-related legal frameworks
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You are skilled at negotiating contractual terms while balancing business and legal priorities
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You can manage external counsel and senior stakeholder discussions confidently
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You have a structured and detail-oriented approach towards legal documentation and risk assessment
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You have prior experience working in a high-growth SaaS or AI-led organization
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You have exposure to information security, privacy, or HR-related legal matters
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You have experience building scalable legal templates and contracting processes
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You can work effectively in fast-paced environments with evolving business priorities
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Opportunity to work on complex enterprise legal matters in a rapidly scaling SaaS company
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High ownership and visibility while working closely with leadership teams
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Exposure to global enterprise customers and strategic commercial negotiations
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A chance to shape scalable legal and compliance practices in an AI-first organization
Click the Apply button to let us know!
