Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Coupa
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the system. Throughout the day, the engineer collaborates with various stakeholders to align technical solutions with organizational goals, utilizing standard tools, application programming interfaces, and low-code platforms to maintain seamless integration and compatibility within the existing technology environment. This position demands a proactive approach to problem-solving and continuous system enhancement.
Roles & Responsibilities:
- Expected to perform independently and become a subject matter expert.
- Required active participation and contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather and analyze business requirements for application configuration.
- Monitor application performance and troubleshoot issues to maintain optimal system functionality.
- Document configuration changes and maintain detailed records to support system audits and knowledge sharing.
- Assist junior team members by providing guidance and sharing best practices to foster professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Coupa.
- Experience with configuring and customizing packaged or cloud-based applications to meet business needs.
- Familiarity with using application programming interfaces and low-code platforms for system integration and automation.
- Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Ability to manage software release cycles and ensure smooth deployment of updates.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Coupa.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
