Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google BigQuery
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation across multiple platforms. The position demands continuous engagement with complex technical environments to maintain system reliability and support business continuity, often requiring collaboration with different teams to address challenges effectively and efficiently.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify root causes of system issues and implement corrective actions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
- Coordinate with stakeholders to prioritize and address critical incidents promptly.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google BigQuery.
- Experience in managing and optimizing large-scale data queries and storage solutions.
- Strong analytical skills to troubleshoot and resolve complex system issues.
- Ability to work with cross-functional teams to implement effective solutions.
- Familiarity with cloud-based data warehousing and data integration techniques.
- Excellent problem-solving skills with attention to detail and system performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Google BigQuery.
- This position is based at our Chennai office.
- A 15 years full time education is required.
