- Guest Relations
- Greet and welcome guests warmly.
- Assist with reservations and seating arrangements.
- Build rapport with guests to encourage loyalty and repeat visits.
- Handle guest complaints and feedback professionally.
- Service Supervision
- Assign tables and oversee waitstaff performance.
- Ensure timely and accurate food & beverage service.
- Maintain service standards and train staff on proper etiquette.
- Encourage teamwork and problem-solving among staff.
- Operations Management
- Coordinate with kitchen and bar staff for smooth service.
- Monitor cleanliness and safety standards in dining areas.
- Ensure compliance with hygiene and sanitation regulations.
- Assist in inventory checks and reporting shortages.
- Leadership
- Motivate and guide team members.
- Conduct briefings before service to communicate daily specials or instructions.
- Support staff development through training and mentoring.
Required Skills
- Strong communication and interpersonal skills.
- Leadership and team management abilities.
- Problem-solving and conflict resolution skills.
- Knowledge of food & beverage service standards.
- Attention to detail and organizational skills.
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹27,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Hospitality: 3 years (Preferred)
Language:
Work Location: In person
