Job Purpose: Drive the design, governance, and continuous improvement of the Field Organization's talent, engagement, culture, diversity, and early talent agenda while enabling ZHRBPs to deliver impactful people interventions across zones
KRAs:
1. Talent, Performance & Capability Development
Key Responsibilities
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Design and standardize key talent management frameworks, including:
Succession Planning
Talent Identification & Reviews
Performance Calibration
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Facilitate and govern talent review cadences across zones.
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Ensure consistency and effectiveness of performance management practices.
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Identify capability gaps and build interventions to strengthen leadership and employee effectiveness.
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Partner with ZHRBPs to drive talent outcomes and succession readiness.
2. Employee Experience & Engagement
Key Responsibilities
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Design and govern the annual employee engagement framework for the Field Organization.
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Develop toolkits and playbooks for ZHRBPs covering:
Townhalls
Recognition programs
Manager connect initiatives
Employee listening forums
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Analyze VIBES results and identify enterprise-wide and zone-specific priorities.
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Partner with ZHRBPs to design and track action plans arising from employee feedback.
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Measure effectiveness and business impact of engagement interventions.
3. Early Talent & Employer Brand
Key Responsibilities
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Partner with TA to design and govern Management Trainee programs (SPARK, VERVE, etc.).
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Establish assessment, deployment, and development frameworks for trainees.
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Track Quality of Hire, performance, productivity, and retention outcomes.
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Build and strengthen the frontline Employee Value Proposition (EVP).
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Support employer branding initiatives across campuses and early career talent channels.
4. Diversity, Inclusion & Culture
Key Responsibilities
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Design and drive diversity initiatives aligned to field workforce realities.
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Partner with zones to improve representation and inclusion outcomes.
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Govern initiatives across:
Diverse hiring
Onboarding support
Career development and retention
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Drive communication and activation of:
Culture Pillars
Ways of Working
ABG Values
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Partner with business leaders and ZHRBPs to embed culture into everyday practices.
5. HRBP Capability & Enablement
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Define HRBP capability standards.
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Develop HRBP toolkits, playbooks, and learning interventions.
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Facilitate best-practice sharing across zones.
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Build capability in talent management, engagement, workforce planning, and business partnering.
